Malipex Privacy Policy
Effective Date: 17th November 2024
Malipex is committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our services, including our website and mobile application.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: This includes information you provide when registering for an account, such as your name, email address, phone number, and date of birth.
- Financial Information: We collect details related to your payment methods, including bank account numbers, credit/debit card information, and transaction history.
- Device and Usage Data: We collect data related to the devices you use to access our services, including your device’s IP address, browser type, operating system, and usage patterns.
- Geolocation Information: If you enable location services, we may collect information about your location for payment processing and fraud prevention.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Provide Services: To process your transactions, manage your account, and offer our digital payment services.
- Improve Services: To enhance your user experience by analyzing how you interact with our platform and by offering personalized content and promotions.
- Communicate with You: To send you important updates, notifications, or promotional offers related to our services.
- Security and Fraud Prevention: To detect and prevent fraudulent activities, unauthorized access, or security breaches.
- Legal Compliance: To comply with applicable laws and regulations.
3. How We Protect Your Information
Malipex takes the security of your personal information seriously and implements several measures to ensure its safety:
- Encryption: We use advanced encryption technologies to protect your financial and personal data during transactions.
- Two-Factor Authentication (2FA): For added security, we offer 2FA as an optional feature to protect your account.
- Access Control: We limit access to your personal information to authorized employees and service providers only.
- Regular Security Audits: We conduct regular security audits to ensure our systems remain secure.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers who help us operate our platform and provide our services (e.g., payment processors, cloud storage providers).
- Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to a subpoena, court order, or regulatory request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your experience on our platform, analyze usage patterns, and personalize content. You can control cookie settings through your browser preferences.
6. Your Rights and Choices
You have the right to:
- Access Your Information: You can request a copy of the personal information we hold about you.
- Update Your Information: You can update or correct your personal information by logging into your account or contacting us.
- Delete Your Account: You can request the deletion of your account by contacting us. Please note that some information may be retained for legal or administrative purposes.
- Opt-out of Communications: You can opt-out of promotional emails and notifications by following the unsubscribe instructions in the message.
7. Data Retention
We retain your personal information only as long as necessary to provide you with our services and fulfill the purposes outlined in this Privacy Policy. When your account is closed or if you request data deletion, we will securely delete your personal information, except where retention is required by law.
8. International Transfers
Your data may be transferred to and stored in countries outside your country of residence, including the United Kingdom. We take appropriate measures to ensure that your data is handled in accordance with this Privacy Policy and applicable data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically for the latest information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
- Email: info@malipex.com
- WhatsApp: +256 394 501 790
- Address: 2nd, College House, 17 King Edwards Rd, Ruislip HA4 7AE, UK
By using our services, you consent to the collection and use of your information as described in this Privacy Policy.